Program Description
Performance Management Systems
Category: Executive Short Course
Course Description
This intensive short course equips managers, HR professionals, and organisational leaders with the knowledge and tools required to design, implement, and manage effective performance management systems. Participants will learn how to align individual and team performance with organisational strategy using clear objectives, measurable indicators, and structured appraisal processes. The course emphasises practical application, linking performance management to productivity, accountability, and organisational results.
Course Outline
- Introduction to performance management concepts and systems
- Linking organisational strategy to individual performance
- Goal setting, KPIs, and performance indicators
- Designing performance appraisal systems and tools
- Performance monitoring, coaching, and feedback mechanisms
- Managing underperformance and high performance
- Reward, recognition, and incentive systems
- Performance data analysis and reporting
- Change management and performance culture
- Practical clinic: designing a performance management framework
Fees and Duration
Duration: 5 Days
Fee: GHS 1,900
Learning Outcomes
By the end of the course, participants will be able to:
- Design a performance management system aligned to organisational goals
- Develop clear KPIs and performance indicators at individual and team levels
- Implement effective appraisal, feedback, and coaching processes
- Use performance data to inform management decisions
- Address underperformance while motivating high performers
- Foster a results-oriented and accountable performance culture